Refund & Cancellation

Cancellation Policy

You may cancel your invitation project at any time from your dashboard. However, once a payment has been made and the card has been published, cancellation does not automatically entitle you to a refund.

Refund Eligibility

We offer refunds under the following circumstances:

• Double payment for the same card due to a technical error.
• Failure of the system to publish the card after a successful payment.
• Significant technical defects in the template that prevent it from being used.

Non-Refundable Situations

Refunds will not be provided for:

• Change of mind after the card is published.
• Mistakes made by the user in entering event details or photos.
• Events that are cancelled or postponed by the user.

How to Request a Refund

To request a refund, please email us at support@invite360.in with your Order ID and the reason for the request. We will process your request within 5-7 working days.